NiwTech Reviews
NiwTech
29 Crwys Road, Cardiff
- a week agoCame here for my first PC build and was really impressed with the all round service. Staff are highly experienced and friendly. Prior communication was great and I was able to be present for the build and ask questions. It was completed much quicker than expected and everything possible was done to ensure a great customer experience. Highly recommended.
- a week agoReally good friendly service and my laptop was fixed within a couple hours only. Great student discount as well. Would love to come back again!
- a week agoI had had no idea this shop was here until I got a note to tell me USP had left my laptop there for collection after I'd sent it to Dell. Anyway, to cut a long story short, the guy that runs it was very helpful with advice on usb hubs, which he doesn't sell so he didn't really have to spend his time advising me on what to buy. The shop itself looks really cool, cheerful and bright. I strongly recommend this business.
- 3 months agoSuper easy and straightforward. Loved that they gave the price upfront so I knew what to expect.
My technician was fabulous! Very patient and knowledgeable; I couldn't be happier with the experience and the result! - a month agoHad a PC issue on a Saturday afternoon, our Motherboard had gone. NiwTech managed to fix within an hour as we requested if it could be sorted on the day to work on a tight deadline. Very knowledgeable and great service.
- a month agoHad my laptop screen and battery replaced by Mohammad at NiwTech. The repairs were carried out very quickly and to an excellent standard. Mohammad was very professional and helpful, would recommend to anyone in Cardiff.
- 2 months agoGood student discount, got my screen replaced very cheap. Did it in only an hour! They clearly know what they're doing and even fixed a couple problems I didn't know I had!
- 4 months agoExcellent service! Customer care I received here is something you don't see very often these days. Very affordable pricing and really honest advice. I can't say enough good things about this company.
- 3 months agoI've been here a couple of times & it has been both a life saver & really easy, positive experience. Absolute nicest bloke with endlessly patience. Thank you!
- 4 months agoThey fixed my computer super fast! And it wasn't expensive. Very professional and friendly personal. I definitely recommend them.
- 4 months agoThe best store in Cardiff Probably, the amount of free services and community help is incredible, even the paid services are of perfect price and quality.
Would definitely recommend to anyone.
G. - 4 months agoWhat a genuine and professional business. A* service, great communication and a super fast repair of my device. Won’t be going anywhere else for Mac repairs after visiting this shop. Highly recommend 🙌🏽
- 4 months agoCan’t recommend enough. Saved my sanity twice, when my sons gaming pc stopped working. Fantastic service and very friendly. We will definitely continue to be returning customers.
- 5 months agoCould not recommend NiwTech highly enough. I needed my Dell laptop updated urgently for a contract starting Monday. Took it in at 6.30 (on a Saturday!) and it has been done the same day, rebuild and software installed, all explained clearly and price was excellent. Support for the next month and brilliant professional service. I’m over the moon as I was at a real loss as to what to do and Mohammed was so helpful and knowledgeable. Thank you!
- 6 months agoBrilliant service here. Called up in a panic having spilled a drink on my laptop and they invited me straight over to recover the hard drive, the guy was really calm and helpful; took it overnight and called me once it was done to pick up the next day. Definitely recommend.
- 8 months agoGreat customer service. Affordable pricing and honest advice. As a student it’s nice to have a trustworthy repair service at a good price! 100% would recommend!
- 6 months agoVery fair prices, They offer a student discount too! Very fast response time too. Highly recommend.
- 6 months agoFor people who clumsily puts their coffee near laptop and accidentally spills them over, this is the repair centre for you. They successfully replaced my keyboard and just within a short time! Thank you again!
- 6 months agoFor people who clumsily puts their coffee near laptop and accidentally spills them over, this is the repair centre for you. They successfully replaced my keyboard and just within a short time! Thank you again!
- 5 months agoI had to have a battery changed on my iPhone and had an excellent service with Niw Tech. He was very quick and professional and replaced my battery within 20 minutes. I would use them again and would highly recommend using their services!
- 6 months agoCame in at 4pm on a Friday to ask about a laptop hinge repair, assuming it would be a long job to get the parts in stock - NiwTech had it sorted by 10am Saturday morning.
The boss explained to me how he'd fix the problem in a simple way without being patronising, then went above and beyond and also fixed the other hinge that I hadn't even realised was broken! He also cleaned up my laptop and it looks fantastic, without charging any extra.
Fast, good value, great customer service, 1yr warranty - you can even use this place for Amazon returns! Definitely recommend to anyone needing a laptop repair. - 6 months agoHad my laptop's heat sink cleaned and thermal paste reapplied. Staff were quick, profficient and friendly. Price quoted was fair and service was good. Would definitely recommend.
- 8 months agoNiw Tech repair on my external hard drive. Good value for money customer service was excellent highly recommend. Very intelligent and Excellent practice and passionate of computers. If in need will be using again !! for sure
- 8 months agoFantastic service, incredibly friendly and very knowledgeable. My laptop problem ended up being slightly more complicated than expected, but he went out of his way to fix the problem again, and for the same price despite doing the same job twice. Can't fault them!
- 10 months agoI had such a good experience here. They fixed my laptop for such a good price after I was told in apple it would cost £700!! The customer service is excellent I would definitely recommend.
- 11 months agoFantastic Mac repair service. Mine wouldn't start at all, and here the battery was replaced within twenty minutes. Very friendly and clearly knowledgeable. An extra plus was that the Mac was also cleaned (it was pretty dusty and grubby!) for no extra charge, and I was kindly given a adaptor plug for my charger, also no extra charge. And a couple of faded keys on the keyboard were replaced for free - all in all amazing. Much more pleasant, easier and friendlier than an Apple store. And way better value!
- a year agoTook a very dead MacBook Pro, completely shot. Alas this was no problem for these guys. It's now like new! Superb customer service, price on point, super quick turnaround and their knowledge is second to none.
Highly recommended. 100/100 for me. - 9 months agoI discovered this morning that my MacBook's battery was completely dead, and NiwTech were able to replace it within the hour. Excellent service, and at less than half the cost that apple quoted. Thanks!
- 10 months agoI came in today with an emergency laptop repair - it was fixed within an hour, cleaned for free AND they have a very generous student discount! Thank you so much! 🙂
- 11 months agoNiwTech was a really positive experience. The owner recovered all of my data from my failed hard drive, and gave me helpful general advice about my laptop. He was patient and really helpful with all my extra questions which were nothing to do with the hard drive!
- a year agoWent to go get my MacBook Pro fixed after water damage and and was greeted with complete professionalism and and high quality of repair at a very reasonable price.
Highly recommend if you don’t fancy paying ridiculous prices at the apple store. Plus student discount available to make it more affordable - a year agoCompletely stuck when my apple macbook decided to pack in. I got recommended here by a friend. The owner was so helpful diagnosed the issue no charge and I got my macbook back the following day working as new. Its a new place recently opened and I would recommended anyone looking for technical help here. Thank you again Mohammed.
- a year agoSuch a great service at both a great price and fast turn around time.
I had taken my laptop to another local shop and they had offered to replace a motherboard at a much higher price. This was out of my price range and they offered me £75 for a 2014 Macbook pro!
I went to NiwTech and he could offer the same service at a much better price. Such a friendly and down to earth guy with a great business here. All was installed and given back to me within 4 days (including the weekend). I will definitely be back here if I have any other repairs. 5/5 - a year agoIf I could give 10 stars I would. Friendly guy, great service. Helped me repairing my iMac professionally with very responsible price , thank you so much.
- a year agoI was recommended by a family member and the service was amazing. I had lost all of the data on my laptop. The staff at NiwTech were able to recover all of my data and information. Would definitely recommend to others.
- a year agoHad failed graphics card on 2011 27” iMac.
Replaced and working perfectly in 24 hrs.
Then needed iOS upgrade and factory reset (which is far from straightforward considering the age of the machine). All done while I waited, and for no extra charge, and with a coffee and good chat thrown in.
Excellent service from a man who knows his stuff and can’t do enough help.
More than thoroughly recommend this place for your Mac issues.
5 stars + from me, really glad they have opened this place will be very useful in years to come and wish them every success as they deserve it.
NiwTech
29 Crwys Road, Cardiff
- a week agoCame here for my first PC build and was really impressed with the all round service. Staff are highly experienced and friendly. Prior communication was great and I was able to be present for the build and ask questions. It was completed much quicker than expected and everything possible was done to ensure a great customer experience. Highly recommended.
- a week agoReally good friendly service and my laptop was fixed within a couple hours only. Great student discount as well. Would love to come back again!
- a week agoI had had no idea this shop was here until I got a note to tell me USP had left my laptop there for collection after I'd sent it to Dell. Anyway, to cut a long story short, the guy that runs it was very helpful with advice on usb hubs, which he doesn't sell so he didn't really have to spend his time advising me on what to buy. The shop itself looks really cool, cheerful and bright. I strongly recommend this business.
- 3 months agoSuper easy and straightforward. Loved that they gave the price upfront so I knew what to expect.
My technician was fabulous! Very patient and knowledgeable; I couldn't be happier with the experience and the result! - a month agoHad a PC issue on a Saturday afternoon, our Motherboard had gone. NiwTech managed to fix within an hour as we requested if it could be sorted on the day to work on a tight deadline. Very knowledgeable and great service.
- a month agoHad my laptop screen and battery replaced by Mohammad at NiwTech. The repairs were carried out very quickly and to an excellent standard. Mohammad was very professional and helpful, would recommend to anyone in Cardiff.
- 2 months agoGood student discount, got my screen replaced very cheap. Did it in only an hour! They clearly know what they're doing and even fixed a couple problems I didn't know I had!
- 4 months agoExcellent service! Customer care I received here is something you don't see very often these days. Very affordable pricing and really honest advice. I can't say enough good things about this company.
- 3 months agoI've been here a couple of times & it has been both a life saver & really easy, positive experience. Absolute nicest bloke with endlessly patience. Thank you!
- 4 months agoThey fixed my computer super fast! And it wasn't expensive. Very professional and friendly personal. I definitely recommend them.
- 4 months agoThe best store in Cardiff Probably, the amount of free services and community help is incredible, even the paid services are of perfect price and quality.
Would definitely recommend to anyone.
G. - 4 months agoWhat a genuine and professional business. A* service, great communication and a super fast repair of my device. Won’t be going anywhere else for Mac repairs after visiting this shop. Highly recommend 🙌🏽
- 4 months agoCan’t recommend enough. Saved my sanity twice, when my sons gaming pc stopped working. Fantastic service and very friendly. We will definitely continue to be returning customers.
- 5 months agoCould not recommend NiwTech highly enough. I needed my Dell laptop updated urgently for a contract starting Monday. Took it in at 6.30 (on a Saturday!) and it has been done the same day, rebuild and software installed, all explained clearly and price was excellent. Support for the next month and brilliant professional service. I’m over the moon as I was at a real loss as to what to do and Mohammed was so helpful and knowledgeable. Thank you!
- 6 months agoBrilliant service here. Called up in a panic having spilled a drink on my laptop and they invited me straight over to recover the hard drive, the guy was really calm and helpful; took it overnight and called me once it was done to pick up the next day. Definitely recommend.
- 8 months agoGreat customer service. Affordable pricing and honest advice. As a student it’s nice to have a trustworthy repair service at a good price! 100% would recommend!
- 6 months agoVery fair prices, They offer a student discount too! Very fast response time too. Highly recommend.
- 6 months agoFor people who clumsily puts their coffee near laptop and accidentally spills them over, this is the repair centre for you. They successfully replaced my keyboard and just within a short time! Thank you again!
- 6 months agoFor people who clumsily puts their coffee near laptop and accidentally spills them over, this is the repair centre for you. They successfully replaced my keyboard and just within a short time! Thank you again!
- 5 months agoI had to have a battery changed on my iPhone and had an excellent service with Niw Tech. He was very quick and professional and replaced my battery within 20 minutes. I would use them again and would highly recommend using their services!
- 6 months agoCame in at 4pm on a Friday to ask about a laptop hinge repair, assuming it would be a long job to get the parts in stock - NiwTech had it sorted by 10am Saturday morning.
The boss explained to me how he'd fix the problem in a simple way without being patronising, then went above and beyond and also fixed the other hinge that I hadn't even realised was broken! He also cleaned up my laptop and it looks fantastic, without charging any extra.
Fast, good value, great customer service, 1yr warranty - you can even use this place for Amazon returns! Definitely recommend to anyone needing a laptop repair. - 6 months agoHad my laptop's heat sink cleaned and thermal paste reapplied. Staff were quick, profficient and friendly. Price quoted was fair and service was good. Would definitely recommend.
- 8 months agoNiw Tech repair on my external hard drive. Good value for money customer service was excellent highly recommend. Very intelligent and Excellent practice and passionate of computers. If in need will be using again !! for sure
- 8 months agoFantastic service, incredibly friendly and very knowledgeable. My laptop problem ended up being slightly more complicated than expected, but he went out of his way to fix the problem again, and for the same price despite doing the same job twice. Can't fault them!
- 10 months agoI had such a good experience here. They fixed my laptop for such a good price after I was told in apple it would cost £700!! The customer service is excellent I would definitely recommend.
- 11 months agoFantastic Mac repair service. Mine wouldn't start at all, and here the battery was replaced within twenty minutes. Very friendly and clearly knowledgeable. An extra plus was that the Mac was also cleaned (it was pretty dusty and grubby!) for no extra charge, and I was kindly given a adaptor plug for my charger, also no extra charge. And a couple of faded keys on the keyboard were replaced for free - all in all amazing. Much more pleasant, easier and friendlier than an Apple store. And way better value!
- a year agoTook a very dead MacBook Pro, completely shot. Alas this was no problem for these guys. It's now like new! Superb customer service, price on point, super quick turnaround and their knowledge is second to none.
Highly recommended. 100/100 for me. - 9 months agoI discovered this morning that my MacBook's battery was completely dead, and NiwTech were able to replace it within the hour. Excellent service, and at less than half the cost that apple quoted. Thanks!
- 10 months agoI came in today with an emergency laptop repair - it was fixed within an hour, cleaned for free AND they have a very generous student discount! Thank you so much! 🙂
- 11 months agoNiwTech was a really positive experience. The owner recovered all of my data from my failed hard drive, and gave me helpful general advice about my laptop. He was patient and really helpful with all my extra questions which were nothing to do with the hard drive!
- a year agoWent to go get my MacBook Pro fixed after water damage and and was greeted with complete professionalism and and high quality of repair at a very reasonable price.
Highly recommend if you don’t fancy paying ridiculous prices at the apple store. Plus student discount available to make it more affordable - a year agoCompletely stuck when my apple macbook decided to pack in. I got recommended here by a friend. The owner was so helpful diagnosed the issue no charge and I got my macbook back the following day working as new. Its a new place recently opened and I would recommended anyone looking for technical help here. Thank you again Mohammed.
- a year agoSuch a great service at both a great price and fast turn around time.
I had taken my laptop to another local shop and they had offered to replace a motherboard at a much higher price. This was out of my price range and they offered me £75 for a 2014 Macbook pro!
I went to NiwTech and he could offer the same service at a much better price. Such a friendly and down to earth guy with a great business here. All was installed and given back to me within 4 days (including the weekend). I will definitely be back here if I have any other repairs. 5/5 - a year agoIf I could give 10 stars I would. Friendly guy, great service. Helped me repairing my iMac professionally with very responsible price , thank you so much.
- a year agoI was recommended by a family member and the service was amazing. I had lost all of the data on my laptop. The staff at NiwTech were able to recover all of my data and information. Would definitely recommend to others.
- a year agoHad failed graphics card on 2011 27” iMac.
Replaced and working perfectly in 24 hrs.
Then needed iOS upgrade and factory reset (which is far from straightforward considering the age of the machine). All done while I waited, and for no extra charge, and with a coffee and good chat thrown in.
Excellent service from a man who knows his stuff and can’t do enough help.
More than thoroughly recommend this place for your Mac issues.
5 stars + from me, really glad they have opened this place will be very useful in years to come and wish them every success as they deserve it.
