Personal computer (PC) repair services and upgrades in Cardiff
Who we are
Our NiwTech engineers are the best at what they do. Over 20 years, our PC technicians have honed their skills in all kinds of Computer repairs on all PC models, and today we stand at the forefront of the PC repair and solutions industry.
Our passion shines through in the work that we do. We firmly believe that if you don’t love what you do, then you can’t possibly do it the best. This is why we have such a good reputation with our clients and have built our business integrity.
All of our PC repairs are done on-site. We never send your Computer away to be repaired by any third party. You are welcome to check out our in-repair room at any time so that you can see how we work and, more importantly, how high our standards are.
Walk-in repairs
Mail-in Repairs
On-site Repairs
Collection
What we do
We started small learning to repair computers ( PC ). As technology has advanced and upgrades have made in the design of hardware components and software innovation, we, too, have been going from strength to strength behind the scenes. We wouldn’t be where we are today if we didn’t invest in our PC knowledge of technology and keep up to date with all of the advances.
Our NiwTech engineers provide Computer (PC) support in Cardiff and solutions for any PC model. We have carried out many screen replacements, battery replacements, keyboard replacements, liquid damage repair and Hard-drive upgrades.
NiwTech
We are a PC repair and service firm in Cardiff. We offer very competitive rates for all makes and PC models such as Apple, Acer, Dell, Hp, Lenovo, Toshiba, Samsung, Microsoft, Alienware and Google.
We take great pride in our ability to provide an accurate diagnosis and then propose a plan of action that gives our customers the most economically feasible option available.
Our Standard Service turnaround is faster than most, and our PC Express Service can have you back up and running in hours, not days (subject to parts availability).
Whether for general repairs, cleaning, or upgrades, we can help. We are a full PC repair company in Cardiff that offers competitive rates for any PC repair Cardiff brand for home users, students, and business of all sizes. Before getting started with any repair work, we make sure that the PC is thoroughly analysed.
Computer Hardware Faults
A Computer (PC) hardware fault requires the physical review of a computer and testing for abnormalities. Suspected components, such as random access memory (RAM), hard disk, power supply or optical drive, maybe individually checked, troubleshot or replaced if an error is detected. Usually requires special equipment and accessories to disassemble and reassemble the computer.
Computer Software Issues
Software-based computer repair issues are generally related to operating system (OS) configuration or updates, installed applications, viruses and other software services. Similarly, computer repair for network/Internet issues allows a computer to utilize available and network services.
Should I repair my PC or buy a new one?
The way we work is entirely different from other Computer Repair services in Cardiff.
When you have an issue with your computer and don’t know what to do, NiwTech will help you make the right decision. Here’s what we can do
- Computer Diagnosis
will carry out a complete diagnosis of your computer to ensure that all hardware parts are in good working condition.
- Computer Compatibility
We ensure that all hardware parts should be compatible with the technology updates and OS updates for the following year.
- Computer Repair and Warranty
All Hardware repairs guaranteed for one year.
Examples of software problems
It can be difficult to tell whether your computer is experiencing hardware or software issues, and that’s why you should bring it to our experts at NiwTech. Some common software problems include your computer running slowly, your computer keeps restarting for no apparent reason, your computer freezes, or maybe it’s just performing oddly.
Software repair services we offer
We’ll help with virus, spyware, bloatware, and malware removal to keep your computer healthy and happy. We can do tune-ups for slow machines, as well as data transfer, migration, and backup.
PC Virus Removal
Our experts can remove all PC viruses, PC malware, PC spyware and PC adware from your PCs. Contact our team today if you suspect your PC is infected
PC System Upgrades
Are you planning to increase the performance of your PC with a memory or SSD upgrade? NiwTech PC Repair Cardiff is an established PC repair store providing PC memory upgrade and replacement services to Cardiff customers for PC desktop computer and notebook computer models.
PC Windows Installation
PC suffer from Windows problems, and we can resolve all types of Windows issues in Cardiff. PC Windows issues can happen due to corrupt updates or even if there is faulty hardware. We will diagnose the problem and quickly repair your PC.
PC Data Recovery
PC Data Recovery Cardiff: We recover data from PC and internal and external hard drive
PC Driver Updates
As all PCs use sound, video cards, motherboards, and processors, various types of device drivers support the system. Updating them regularly takes time and effort – that’s why NiwTech can update your PC windows drivers without any problems.
PC Memory Upgrades
Adding memory (RAM) to your desktop computer can instantly make your computer faster, increase system responsiveness, and make multitasking seamless.
PC Hardware Replacement
Whenever a PC component stops working or becomes unstable, as we all know will happen from time to time. We have to decide whether to replace it, have it repaired.
PC Software Installation
Installing new software and installing upgrades can be tricky. NiwTech will ensure PC Software Installation carried out correctly and ready for you to use.
PC Recycling
We provide PC Recycling & Disposal Service in Cardiff.
PC Software Repair
IN all PC software repair situations, we’ll diagnose and fix your PC issue on the spot. And that means the majority of repairs completed for a fixed price that’s hard to beat.
PC Hardware Repair
If your PC is not performing as you feel it should, NiwTech can help. Symptoms such as screen freezes, abnormal shut-downs, blue-screen errors, and file corruption can be caused by failing hardware.
PC Data Transfer
If you need your data transferring from your old PC to a new one, we can help. We can even transfer data from an OLD PC to New PC
PC Password reset
Has your PC going into windows, and you forgot your password? If so, it’s not a big deal; we can unlock it for you. If we cannot open your device, you will not charge you a penny, so there’s no risk involved.
PC Dust Removal & Cleaning
Your PC needs a good cleaning every once and a while to prevent dust build-up and overheating. Cleaning a PC is easy to do and only takes about 20 minutes.
PC Hard Drive Replacement
Is your PC hard disk drive clicking or noisy? Maybe your PC is slow or not opening some files. Stop work right away to avoid further issues, and we’ll be happy to replace your PC drive and ensure your files are safe.
Do you think that your PC is having some issues with Windows?
Sometimes it’s difficult to distinguish what exactly is causing the problems with your computer in Cardiff that you are experiencing. Perhaps you have just upgraded to Windows 10 and now you want to throw your computer out of the window because it doesn’t do anything you want it to anymore? Some of the most common problems that can be attributed to Windows software issues are:
- Windows update won’t install
- Wi-Fi connection not discoverable
- Microsoft office files don’t open
- Bluetooth connectivity problems
- Sound problems
- Slow Windows boot times
- Annoying notifications
- PC won’t enter sleep mode
- Folder settings not remembered
- Default App choices have changed
- Unable to install Microsoft Store Apps
- Computer screen flickering or flashing
- Black screen errors
- System restore problems
- Files opening with the wrong Apps
- Windows missing Taskbar icons
- No sound in Windows
The issues are certainly frustrating but you don’t need to struggle with them for long. Our computer software experts in Cardiff can diagnose your PC and have it on the fix quicker than you think. Our diagnosis can take as little as 4 hours and we can have your problems sorted within 24 working hours, with 6 month software warranty. Computer Repair Cardiff
Do you think that your computer has been infiltrated by a virus or malware?
This can be one of the most frustrating computer issues because no matter how internet savvy you’ve been an invasive virus has found its way in amongst your important documents. If you’re unsure, some common signs that you have computer malware or spyware on your PC include:
- Computer is slowing down
- Computer crashes
- Internet traffic suspiciously increases
- Unusual messages show unexpectedly
- Suspicious shortcut files on your desktop
- Computer error in the browser
- Annoying adverts
- Pop-up messages
- Computer browser homepage changed
- Computer security solution is disabled
- Unfamiliar icons are displayed on your desktop
- Control panel in your computer can’t be accessed
- Your friends receive strange messages from you
You might feel like your privacy has been invaded so don’t leave it for too long to come to NiwTech Cardiff and let us do a thorough diagnosis and carry out a complete digital cleanse of your PC. We will have your privacy restored sooner than you think and our prices are the most competitive on the market.
Do you feel like your PC could use a boost in performance? Are you considering upgrading your memory or SSD?
An upgrade of RAM or your computer HDD to SSD is a savvy and forward-thinking way of ensuring more longevity from your PC before these components naturally reach the end of their life. NiwTech Cardiff can have your computer back to you quicker than you think. Our engineers have refined their upgrade service over our 20 years in the industry and we make the process as pain free as possible. Our prices are competitive and all the parts that we use are OEM. Once your upgrade is complete, we will give you a 12-month warranty for your computer hardware replacement parts. Computer Repair Cardiff
Are you having trouble with your computers USB ports? Has your USB port become damaged?
USB ports are so important for the day-to-day use of your computer that it can be annoying when they don’t function properly. When you try to connect a device via USB do you get error messages or maybe your computer doesn’t detect the USB at all? You may need to have your USB port replaced. Don’t wait and suffer any longer. It may not be as costly or take as long as you think. Our NiwTech technicians can perform a free diagnosis in order to determine whether the issue is caused by software or hardware faults. You have no obligation to accept our quote but if you do, we can have your PC back to you within 24 working hours complete with fully functioning USB ports.
Does your PC constantly crash or give you errors about RAM?
Do you suspect that your computer is having some memory issues, but aren’t sure?
Some common signs that your PC memory is being affected are:
- Your computer’s performance is diminishing
- The blue screen of death
- Your PC is freezing
- Programme installation failure
- Random reboots
- Random crashes
- Files become corrupted
- Missing RAM
- Computer beep
- Video card fails to load
- RAM isn’t recognised by your computer
- Incorrect system RAM display
If you are seeing error messages related to RAM then it is quite probable that this is where the fault lies. The RAM or Random Access Memory in full is responsible for short-term data storage. What does that mean? Well this is where the data your computer is actively using is stored so that it can be accessed efficiently. If your experiencing vaguer issues with your computer it may not be hard to know what exactly is causing the problem. NiwTech will carry out a gold-standard, free diagnosis to determine the exact cause of the problem. Our engineers can do this in as little as 4 hours and have your computer repaired within 24 working hours so you don’t have to struggle without your PC for long. Don’t delay and contact us.
Is your computer operating system sluggish and the fans deafening?
When your PC starts to dawdle when carrying out tasks, or if the fans are really working their hardest and your PC barely can stay on before it randomly freezes then it could be a sign that your computer processor is on the way out. Sometimes you might notice that your operating system is slow or won’t even load. The only way to truly get to the bottom of the problem is to have your computer properly diagnosed. Other computer repair shops might claim to know the problem and give you a price without even looking at the computer and for us, this is a huge red flag. At NiwTech our experts will be able to tell you the exact component of your computer that is faulty and we will be able to give you a final price on the spot.
Has the worst thing happened and your computer is completely dead? It won’t turn on at all?
This is everyone’s worst fear that when they go to start or continue some important work their PC won’t even turn on. The motherboard is the computer and normally when the motherboard fails your computer basically becomes a very expensive ornament. Occasionally motherboards can partially fail and only one aspect stops working, like embedded video or audio. Either way, we would highly recommend a motherboard replacement, even if the motherboard has only partially failed it is very likely that a complete failure will follow shortly after. At NiwTech we can perform the full diagnosis in as little as 4 hours and if you go ahead with the repair, we can have your PC back in working order in 24 working hours. All our replacement parts are OEM and come with a 12 month warranty. But what about all of your documents and photos? Well our price includes the data recovery process and we will have all of your data back exactly where you had it originally so that you won’t even know it’s even moved.
Are you having trouble playing videos on you PC? Are they blurry or choppy? Or maybe the sound is gone?
Tons of people today choose to stream Netflix or iPlayer online as their only source of “TV”. So, when your video playback starts playing up this can be a huge pain. Some common problems when playing videos can be:
- Your computer crashes or freezes when you try to play videos
- The video is out of sync or lags
- The video is sluggish
- Video files are corrupted after recovery
- Some video files don’t play
- You get a black screen when you try to play videos
- You get a corrupt error message when you try to play video
Unfortunately, these are all signs of a faulty video card. Our NiwTech engineers have over 20 years experience in diagnosing and repairing video cards. It’s just one of those annoying hardware parts that commonly becomes damaged over time. It doesn’t have to cause you heartache for too long though. Bring your computer to NiwTech and we can have it back to you in 24 working hours at an extremely competitive price.
Is your computer telling you that it can’t recognise the hard drive? Have you seen the black screen of death when trying to boot up?
This problem is a horror to behold. Absolutely nobody wants this to happen at any time but it normally does when you have something highly important and time dependent to do. This normally means that your Hard Disk Drive (HDD) has become damaged. If you’re unsure and you think your HDD is playing up, some common signs that your HDD is about to die are:
- Your PC is locked and unresponsive
- You system freezes at start-up and doesn’t boot
- HDD error messages
- General start-up failures
- System BIOS can’t detect the HDD
- HDD doesn’t spin up
- Your system freezes
- You heard grinding or clicking from your computer
- Files and folders become invisible or corrupt
- The HDD is inaccessible
The issue with HDDs is that they are an older technology that has be surpassed by Solid-state drives (SSD) in newer computers. We would always recommend that you upgrade your HDD to an SSD. SSDs are much, much faster than their older HDD counterparts. SSDs are also less likely to fail as quickly because they do not contain moveable parts like HDDs. It sounds like a lot of work and a lot of hassle but they us do all the hard work for you. After our NiwTech experts have carried out a full diagnosis we will give you a quote that includes the recovery of all your data and placement of it on the new SSD. It probably won’t take as long as you imagine either; as little as 24 working hours. Contact us today to get the ball rolling.
Are you unable to use your CD/DVD drive as your computer won’t read the disk?
Sometimes this can allude to a software issue but this can also mean that your CD/DVD drives need to be replaced. The only way we would be completely confident in saying this is after a full diagnosis of your PC. A diagnosis normally takes our highly skilled NiwTech engineers as little as 4 hours. We check every hardware component to ensure that we are completely confident when we suggest a repair to you. The price we quote you will be final as we do not believe in adding any inflammatory charges. Our customer satisfaction is extremely important to us as it is a reflection of the hard work we carry out.
Has the sound on your computer stopped working?
So many of us today need to use our PC to play music or to watch videos on YouTube so your computer becomes pretty useless when the sound stops working. This could be a sign that your computer sound card is damaged, but it can also point to a number of other issues with could be either computer software or computer hardware related. Sometimes different hardware parts of your PC can cause seemingly unrelated issues. Similarly, you may not even suspect a computer software issue but this too can be the case. The only real way of identifying the cause of the problem is to carry out a complete, computer diagnosis. At NiwTech we do this for free and we guarantee that we will be able to get back to you with the cause of the fault in as little as 4 hours. We can have your computer audio working as good as before within 24 working hours.
Are the images on your PC monitor blurry or the screen is completely blank?
There is clearly a problem within the PC monitor somewhere, or maybe it could be a computer software issue, or maybe it could be the power supply to the monitor? It’s hard to distinguish what the cause could be without having a detailed inspection of your PC. Our NiwTech specialists have over 20 years experience in computer repair and we are confident that we can isolate the issue for you in record time. Once you agree to our quote we can have your problem solved in as little as 24 working hours at a highly competitive price.
Do you have issues trying to access the internet on your computer? Does your PC struggle to log in to the Wi-Fi in some places?
This can happen sometimes when web pages open extremely slowly or sometimes your internet home page has changed to something you did not set. It’s difficult to know without carrying out a full diagnosis of your PC, but this can be signs of malware, a problem with your ethernet card or your Wi-Fi card. Your computer can become pretty unusable in todays society if you are unable to access the internet and it doesn’t have to be an issue you have to deal with for long. At NiwTech we have seen everything over our 20 years in the industry. We are so confident in our work that we give 12 months computer hardware part warranty and 6 month software support.
Do you have problems switching your PC on? Do you have problems getting it to stay on?
This could be a sign that your computer is having power issues. Sometimes it’s extremely difficult to distinguish whether this is a power problem or an issue with another hardware component as the signs can sometimes be vague, such as:
- Disk error messages
- Unresponsive PC when the power button is pressed
- Your computer shuts off randomly
- PC date and time incorrect
- Random computer crashes
- Blue screen crashes
- Your computer is very noisey
- Recurring failure of PC components
- PC won’t start but the fans spin
- Some fans make a grinding sound
- Circuit breaker popping when the computer is turned on
- Your PC takes much longer to boot and shutdown than it used to
- Spontaneous rebooting or intermittent lockups during normal operation (small brownouts)
- Memory Errors
- HDD and fan simultaneously failing to spin
- HDD file system corruption
- USB devices power issues
- Overheating due to fan failure
- Electric shocks that are felt when the case is touched
- Smoke
- BIOS beeping codes detected
To prevent any further damage to your computer you should bring it to NiwTech where we can complete a full diagnosis of your PC within 4 hours. This enables our engineers to isolate the exact fault and once we know this we can give you an accurate price of the work that needs to be carried out. Our technicians have over 20 years experience and we are confident that you will be extremely satisfied with the work that we do.
Laptop Repair specialist Cardiff
We don’t just repair the fault that you mention. Laptop Repairs Cardiff provides a complete diagnosis of your Laptop to ensure that once your device is repaired by one of our Laptop Repairs Cardiff Specialists here At Laptop Repairs Cardiff, your Laptop is working as good as new. This means we look for faults with your Laptop that you may not even know about, but could cause you a return visit in the future.
Do you think that your laptop has been infiltrated by a virus or malware?
This can be one of the most frustrating laptop issues because no matter how internet savvy you’ve been an invasive virus has found its way in amongst your important documents. If you’re unsure, some common signs that you have laptop malware or spyware on your laptop include:
- laptop is slowing down
- laptop crashes
- Internet traffic suspiciously increases
- Unusual messages show unexpectedly
- Suspicious shortcut files on your desktop
- laptop error in the browser
- Annoying adverts
- Pop-up messages
- laptop browser homepage changed
- laptop security solution is disabled
- Unfamiliar icons are displayed on your desktop
- Control panel in your laptop can’t be accessed
- Your friends receive strange messages from you
Are you having issues trying to charge your laptop?
This can be a sign that your laptop battery is getting a bit old and tired and you may need a new battery. Or perhaps your charging port is damaged and needs to be replaced. These issues are probably an easier fix than you think and you won’t have to be without your device for long. With 20 years experience our engineers at NiwTech can have these problems sorted for you efficiently and at an extremely competitive price. Our diagnosis is free and you can decide whether you would like to accept our repair quote. We will have your device back to you within 24 working hours.Laptop Repair Cardiff
Do some of your keyboard keys stick or do some keys refuse to work?
The keyboard of your laptop takes the brunt of practically all of the work carried out on your laptop, so it’s understandable that it probably only has a certain lifespan before it needs replacing. The age of your laptop when you might need a keyboard replacement depends on the frequency and the duration of your laptop usage. Either way, when your keyboard starts to become sticky or the keys stop working it’s a nuisance. But it doesn’t have to be this way for long. Our NiwTech engineers have replace a multitude of keyboards over the years, so don’t think once your keyboard starts to play up you need to get a new laptop. We can diagnose your laptop in as little as 4 hours and have the replacement done quicker than you think. We need to diagnose the issue just to ensure there are no other hardware parts that are worn out or there are no software issues that are creating or adding to the problem. Bring your laptop to NiwTech in Cardiff and let us do the hard work for you.
Have you recently upgraded your laptop to Windows 10 and you’re having lots of software issues?
A lot of work goes in to creating and testing software by the developers but some glitches sneak through or creep up anyway. Nothing is perfect and that is why we know all the ins and outs in order to help people like you that are experiencing these issues. In order to find the exact issue our NiwTech software engineers can take a look at your laptop for free. Once we have established the cause of your software woes we can get to work on your laptop, with your consent of course. We won’t carry out any restoration of your software until we get confirmation from you that you would like to proceed. Depending on how detailed the issue is we can have everything working like it should be within 24 working hours. We also provide 6 months software support for you.
Are you having problems connecting your laptop to the Wi-Fi or staying connected to the internet?
You’ve probably bought a laptop in order to be able to work on the go, so in today’s digital world not being able to connect to the internet or having your browser constantly time out is not helpful at all. The cause of these issues could be either hardware or software but either way they are frustrating. In order to isolate the problem our NiwTech experts can perform a diagnosis for you, completely free. This will enable us to determine whether the issue is software or hardware related. Based on this diagnosis we can provide you with a fixed quote, meaning that you won’t see any added fees when you come to collect your laptop. The whole process can be completed within 2 days so that you won’t have to be without your laptop for very long. All our work is carried out onsite and we provide a 12 month warranty for all of our hardware parts or 6 months software support. No need to stress at all! Best laptop repair Cardiff
NiwTech repair and service all laptop brands and models including:
Acer Laptops
- Chromebook
- Aspire
- Nitro
- Predator
- Spin
- Swift
- ConceptD
- TravelMate
- Enduro
Asus Laptops
- ZenBook
- ZenBook Classic
- Gaming
- Chromebook
- B Series
- VivoBook
- ZenBook Pro
- VivoBook Slim
- Zenbook Deluxe
- ASUS Laptop
- ASUS TUF Gaming
- VivoBook
- StudioBook
Dell Laptops
- Inspiron
- XPS
- G Series
- Alienware
- Latitude
HP Laptops
- OMEN
- Chromebook
- ZBook
- Spectre
- Elitebook
- Essential
- ProBook
- Pavilion
- Elite
Lenovo Laptops
- ThinkPad
- ThinkBook
- Ideapad
- Yoga
- Legion
Microsoft Laptops
- Surface Book 3
- Surface Book 2
- Surface Go 2
- Surface Go
- Surface Pro X
- Surface Pro 7
- Surface Laptop 3
- Surface Studio 2
Samsung Laptops
- Notebook Flash
- Notebook Odyssey
- Series 9
- Series 7
- Series 5
- Series 3
- Galaxy Book Ion
- Galaxy Book Flex ⍺
- Galaxy Book S
- Galaxy Book Flex
Toshiba Laptops
- Dynabook
- Portege
- Qosmio
- Satellite
- Satellit e Pro
- Tecra
- dynaEdge